{"id":84,"date":"2022-03-10T07:05:12","date_gmt":"2022-03-10T07:05:12","guid":{"rendered":"https:\/\/safetyboot4u.co.za\/?page_id=84"},"modified":"2024-12-15T18:24:52","modified_gmt":"2024-12-15T18:24:52","slug":"return-refund-policy","status":"publish","type":"page","link":"https:\/\/safetyboot4u.co.za\/?page_id=84","title":{"rendered":"Return &#038; Refund Policy"},"content":{"rendered":"\n<p><strong>Refund and Returns Policy<\/strong><br><strong>Return Address:<\/strong> 25 West Road, Houghton, Johannesburg, South Africa<\/p>\n\n\n\n<p>For further information regarding this policy, please contact us at:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Phone:<\/strong> +27 65 392 8985 \/ +27 1078 60721<\/li>\n\n\n\n<li><strong>Email:<\/strong> <a>sales@bargaindeal.africa<\/a><\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p>At <strong>SafetyBoot4U<\/strong>, our main goal is to ensure you receive a suitable product. If for any reason your purchase does not meet your needs, we encourage you to consult us to avoid unnecessary returns. If you are not <strong>100% satisfied<\/strong> with your purchase, we gladly accept returns and issue refunds within the <strong>7-day Returns Policy<\/strong> period.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Returns<\/strong><\/h3>\n\n\n\n<p>Our policy lasts <strong>7 days<\/strong>. If 7 days have passed since your purchase, unfortunately, we cannot offer a refund or exchange.<\/p>\n\n\n\n<p><strong>Eligibility for Returns:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Items must be <strong>unused<\/strong> and returned in their <strong>original packaging<\/strong>.<\/li>\n\n\n\n<li>Returns are made <strong>at the customer\u2019s expense<\/strong>, unless the item is defective or damaged.<\/li>\n\n\n\n<li>A <strong>15% handling fee<\/strong> will be charged on all returned and ordered items.<\/li>\n<\/ul>\n\n\n\n<p><strong>Refund Conditions:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The item must be received in <strong>new condition<\/strong> with no damage (e.g., cracks, marks, missing parts, or dirt).<\/li>\n\n\n\n<li>Refunds, including applicable taxes, will be issued using the <strong>original payment method<\/strong>.<\/li>\n\n\n\n<li><strong>Shipping costs<\/strong> are <strong>non-refundable<\/strong>, except in cases of damaged or defective items.<\/li>\n<\/ul>\n\n\n\n<p><strong>In-store Purchases:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Items must be returned within <strong>7 days<\/strong> of purchase, unused, and with a valid receipt for a refund or exchange.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Exclusions from Full Refund<\/strong><\/h3>\n\n\n\n<p>The following items <strong>will not qualify<\/strong> for a refund:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Open box items<\/li>\n\n\n\n<li>Items returned <strong>after 7 days<\/strong> of delivery<\/li>\n\n\n\n<li>Items returned <strong>without prior notification<\/strong><\/li>\n\n\n\n<li>Capital equipment (items with serial numbers)<\/li>\n<\/ul>\n\n\n\n<p>Once your return is received and inspected, we will notify you regarding the <strong>approval or rejection<\/strong> of your refund. If approved, refunds will be processed through the original payment method within a specified timeframe.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Clearance (Scratch &amp; Dent) Items<\/strong><\/h3>\n\n\n\n<p>Only <strong>regular-priced items<\/strong> are eligible for refunds. Unfortunately, clearance items cannot be refunded.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Exchanges<\/strong><\/h3>\n\n\n\n<p>We replace items <strong>only if they are defective or damaged<\/strong>. To arrange an exchange:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Contact us at <strong><a>sales@bargaindeal.africa<\/a><\/strong>.<\/li>\n\n\n\n<li>Return the item to the address below:<br><strong>Return Address:<\/strong> 25 West Road, Houghton, Johannesburg<\/li>\n<\/ol>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Return Shipment<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Return shipping is the <strong>customer\u2019s responsibility<\/strong> unless SafetyBoot4U is at fault.<\/li>\n\n\n\n<li>Follow the <strong>return instructions<\/strong> provided with your <strong>Return Authorization Number<\/strong> to prevent any issues.<\/li>\n\n\n\n<li>If an item is returned to the <strong>wrong address<\/strong>, additional shipping fees may apply.<\/li>\n<\/ul>\n\n\n\n<p><strong>Important Note:<\/strong> To protect against loss or damage during shipping, we strongly recommend <strong>insuring<\/strong> returned items.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Cancelled Orders on Capital Goods<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Capital equipment (items with serial numbers) is covered by a <strong>1-year guarantee<\/strong> from the sale date.<\/li>\n\n\n\n<li>Canceled or incorrectly ordered items will incur a <strong>15% handling charge<\/strong>.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Terms &amp; Policies<\/strong><\/h3>\n\n\n\n<p>We reserve the right to adjust prices, terms, or product details due to errors, changing market conditions, product discontinuation, or typographical issues. SafetyBoot4U is not responsible for manufacturer price changes that may occur without notice.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Defective or Damaged Items<\/strong><\/h3>\n\n\n\n<p>If your item is <strong>defective<\/strong> or <strong>damaged during shipping<\/strong>, please contact us immediately:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Phone:<\/strong> +27 65 392 8985 \/ +27 1078 60721<\/li>\n\n\n\n<li><strong>Email:<\/strong> <a>sales@bargaindeal.africa<\/a><\/li>\n<\/ul>\n\n\n\n<p>We will arrange for the item to be <strong>repaired, replaced, or refunded<\/strong> as necessary.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p><strong>Return Address:<\/strong><br><strong>For Courier Returns:<\/strong><br>25 West Road, Houghton, Johannesburg, South Africa<br>(Please refrain from using PostNet to send returns.)<\/p>\n\n\n\n<p>For further assistance, please contact us at:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Phone:<\/strong> +27 65 392 8985 \/ +27 1078 60721<\/li>\n\n\n\n<li><strong>Email:<\/strong> <a>sales@bargaindeal.africa<\/a><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Refund and Returns PolicyReturn Address: 25 West Road, Houghton, Johannesburg, South Africa For further information regarding this policy, please contact us at: At SafetyBoot4U, our main goal is to ensure you receive a suitable product. If for any reason your purchase does not meet your needs, we encourage you to consult us to avoid unnecessary [&#8230;]\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"content-type":"","footnotes":""},"class_list":["post-84","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/safetyboot4u.co.za\/index.php?rest_route=\/wp\/v2\/pages\/84","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/safetyboot4u.co.za\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/safetyboot4u.co.za\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/safetyboot4u.co.za\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/safetyboot4u.co.za\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=84"}],"version-history":[{"count":0,"href":"https:\/\/safetyboot4u.co.za\/index.php?rest_route=\/wp\/v2\/pages\/84\/revisions"}],"wp:attachment":[{"href":"https:\/\/safetyboot4u.co.za\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=84"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}